CarePair for Care Teams
Find services free. Coordinate the whole transition with CarePair Pro.
Anyone supporting a patient can search CarePair for providers, programs, housing, treatment and community services at no cost. CarePair Pro adds the discharge planning workspace: one CarePlan per person, with everything found in search dropping straight into it.
Always free
- Search providers, facilities, programs and community services
- See what each service accepts and how to reach them
- Use the Care Navigator to figure out what level of care fits
- Share what you find with a patient or family
CarePair Pro
- A CarePlan per person: needs, providers, medications, housing, benefits
- Add anything you find in search straight to that person's plan
- Referrals, applications and outreach tracked with responses
- Discharge readiness, follow-up checkpoints and call documentation
- Hand the finished plan to the patient and their support people
- 01
Plan
Open the person’s transition workspace and set the plan.
- 02
Connect
Find services, send outreach, referrals and applications.
- 03
Discharge
Leave with appointments, pharmacy, housing and next steps already organized.
- 04
Support
Share the plan with the patient and authorized caregivers.
- 05
Follow
Track community connections, barriers and return-to-care outcomes.
Transition workspace
One workspace for everything that needs to happen next.
Each patient transition keeps referrals, documents, family communication, follow-up and the care plan together in one record.
Medical care
Primary care, specialists, dental, vision and follow-up.
Behavioral health
Psychiatry, counseling, medication management and community mental health.
Substance use & recovery
Treatment, MOUD/MAT, peer support, recovery services and recovery housing.
Medications & pharmacy
Medication access, prescriptions, pharmacy and refill barriers.
Housing
Housing destination, applications, recovery housing and community placement.
Transportation
Transportation to appointments and community services.
Benefits & basic needs
Insurance, Medicaid, SNAP, identification, food and community resources.
Support network
Emergency contacts, caregivers, authorized representatives and support people.
Built for transitions that are hard to coordinate.
Every pathway uses the same transition workspace — with different recommended modules and questions.
Correctional / re-entry
Medicaid reactivation, identification, probation reporting and housing.
Open transitionDetox
Continued treatment, MOUD continuity and same-week connection.
Open transitionInpatient substance use treatment
Step-down care, recovery housing and peer support.
Open transitionInpatient psychiatry
Psychiatry follow-up, medication access and crisis planning.
Open transitionBehavioral health
Residential and community behavioral health transitions.
Open transitionHospital discharge
Follow-up appointments, equipment, home care and pharmacy.
Open transitionSkilled nursing / subacute rehab
Home supports, therapy continuation and safe discharge destination.
Open transitionResidential treatment
Community re-engagement, school or work, and ongoing therapy.
Open transitionCommunity care management
Ongoing coordination for people already living in the community.
Open transitionOutreach
Don’t just give someone a referral.
Find the service, reach out, track the response and know whether the connection actually happened.
- 1Need identified
- 2Find provider / program
- 3Outreach
- 4Response
- 5Referral / application
- 6Appointment / acceptance
- 7Transition workspace updated automatically
Transition dashboard
Know what is ready — and what is still missing.
Instead of reviewing multiple spreadsheets, emails and referral lists, teams can see unresolved transition needs in one place.
James R.
Discharge in 3 days- ✓Housing confirmed
- ✓Pharmacy confirmed
- ✓PCP scheduled
- ✓Counseling scheduled
- ◐Medicaid pending
- !Psychiatry not scheduled
- !Transportation not arranged
Share & handoff
The plan goes with the person.
Share the transition plan with the patient and authorized support people before discharge. The person receives secure access to their CarePair profile.
- Appointments
- Providers
- Pharmacy
- Medications
- Transportation
- Housing
- Care team
- Support people
- Community resources
- Tasks
- Next steps
Co-management
Support doesn’t have to stop at discharge.
For programs that provide transitional support, the patient and authorized care team can co-manage the same transition workspace for a defined follow-up period.
48 hours
Medication, housing and immediate transition check.
7 days
Appointments, transportation and new barriers.
30 days
Community connection and continued engagement.
Organizations can configure their own follow-up periods.
Community progress & outcomes
See what happened after discharge.
Track whether people actually connected to community care and identify where transitions continue to break down.
- Primary care established
- Behavioral health connected
- SUD treatment connected
- Medications obtained
- Housing confirmed
- Appointments attended
- Unresolved barriers
- ED utilization
- Hospital readmissions
- Behavioral health readmissions
- Return to detox / treatment
- Return to institutional care
CarePair reports what was recorded. It does not claim to have caused or prevented any outcome.
Professional workspace
One workspace for your active transitions.
- My active transitions
- Discharges this week
- Needs attention
- Outreach awaiting response
- Housing not confirmed
- Medication barriers
- Appointments not scheduled
- Follow-up due
- Recently discharged
- Return-to-care events
Who uses CarePair
- Discharge planners
- Social workers
- Case managers
- Care coordinators
- Re-entry coordinators
- Peer specialists
- Behavioral health teams
- SUD treatment teams
- Hospital teams
- SNF / subacute teams
- Community organizations
- Health plans / care management programs
Professional tools
One connected professional ecosystem.
Each tool feeds the same transition workspace — they are parts of one workflow, not separate products.
Active transitions
The core transition workspace.
OpenCare Navigator
Figure out what service or level of care is needed.
OpenDirectory / matching
Find providers, facilities and programs.
OpenOutreach
Contact providers and track responses.
OpenReferrals & applications
Connect people to services.
OpenTransition dashboard
Track readiness and unresolved gaps.
OpenShare plan
Hand the plan to the patient and support network.
OpenCo-management
Continue supporting the person after discharge.
OpenOutcomes
Track community progress and return-to-care events.
OpenBuilt for individual coordinators — and entire organizations.
Organizations can use CarePair to standardize community transition planning, coordinate work across teams and understand where patients are encountering barriers after discharge.
Explore CarePair for organizationsKeep every transition moving.
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Not sure what level of care is needed yet? Use the Care Navigator