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For facilities & programs

Discharge a patient to the right care — without twenty phone calls

Care Pair gives hospital, rehab, agency and community teams one place to review referrals, send a single application to several providers, and keep your own listing accurate for the families searching today.

Organizations CarePair supports

Referral and application questions adapt to the type of organization — a detox program never fills out skilled-nursing fields.

  • Skilled nursing
  • Subacute rehabilitation
  • Assisted living
  • Memory care
  • Independent living
  • Home care agencies
  • Hospice
  • Detox
  • Inpatient substance use treatment
  • Residential treatment
  • Behavioral health programs
  • Other residential and community programs

What you can review

Referrals sent to your facility or program, in one dashboard.

Incoming referrals

Every family application sent to your facility or program lands in one inbox — no faxes, no chasing voicemails. Free accounts see the patient name and a contact phone number.

The complete application

With Facility Pro, open the full clinical, financial and insurance packet: diagnoses, medications, behaviors, devices, payer source and signed records release.

Status and decisions

Mark a referral as reviewed, pending information, accepted or declined. Families see the status update in their portal the moment you set it.

Secure messaging

Ask the family or the care navigator a follow-up question and request missing documents inside the same secure thread.

What you can submit

Everything a discharge planner needs to place a patient and everything a provider needs to be found.

Find the right next level of care

Search nursing homes, sub-acute rehab, assisted living, home health, treatment and detox by location and radius — filtered by the specialty services your patient actually needs.

One application, many providers

Build the packet once and send it to several providers at the same time instead of re-keying the same referral into each portal.

Your facility / program profile

Keep beds, admissions contacts, payer sources, photos and specialty services (secured memory, behavioral, vent, wound care) accurate so the right referrals reach you.

Reviews and family feedback

Collect and respond to post-placement reviews from families who were placed through Navigator.

Free facility account

See every referral sent to your facility or program with the patient name and a contact phone number so you can call the family directly.

Facility Pro — $99/month

Full clinical and financial applications, status updates families can see, secure messaging, profile and specialty-service editing, and review management.

Voucher codes ($29.99 each) let you waive the family membership fee for a patient you refer.

Ready to get started?

Create a facility account in a couple of minutes — no contract, and the free tier stays free.

Open Facility & Program Portal