CarePair for Providers & Practices
Be easier to find. Easier to reach. Easier to connect with.
CarePair helps patients, families and care professionals find providers based on the care they actually need — and gives practices tools to keep their information accurate, receive requests and connect with the people looking for care.
Help the right patients find your practice.
An accurate provider profile
Keep credentials, specialty, locations, languages, insurance and scheduling details correct so families are not calling the wrong number.
Matching on more than a specialty name
CarePair surfaces your practice when age, condition, service, insurance, distance and telehealth all actually line up.
Appointment and referral requests
Receive appointment requests, referral requests, information requests and CarePair outreach in one queue.
Care team connection
Patients can add your practice to My Care Team, and share records where a connection is available.
What you can manage on your profile
- Provider name
- Credentials
- Specialty
- Subspecialty
- Practice affiliation
- Health system affiliation
- ACO affiliation (where applicable)
- Locations
- Phone
- Website
- Languages
- Age groups treated
- Conditions treated
- Services offered
- Telehealth
- Insurance accepted
- Scheduling information
How patient matching works
- Age
- Pediatric vs adult
- Subspecialty
- Condition
- Service needed
- Insurance
- Location
- Distance
- Appointment needs
- Telehealth
Request statuses you control
- New
- Reviewing
- Needs information
- Accepted
- Scheduled
- Unable to accept
Profile details you can update anytime
- Professional photo
- Bio
- Credentials
- Specialty and subspecialty
- Conditions treated
- Procedures and services
- Age groups and pediatric age ranges
- Insurance
- Locations
- Telehealth
- Hospital affiliation
- Health system
- Practice / group
- Languages
- Accessibility
- Appointment information
- Referral requirements
- New patient status
Who this page is for
- Primary care
- Pediatrics
- Medical specialists
- Behavioral health
- Psychiatry
- Counseling / therapy
- Psychology
- Neuropsychology
- Dental
- Optometry
- Audiology
- Physical therapy
- Occupational therapy
- Speech therapy
- Chiropractic
- Nutrition
- Weight management
- Obesity medicine
- Other allied health
- Veterinary practices
- Other outpatient providers
Communication and referrals
Communication inside CarePair
Where secure communication has been implemented, message the patient, an authorized caregiver, a care coordinator, a discharge planner or another authorized participant. Ordinary email is never treated as secure messaging.
Professional referrals
A coordinator searches for psychiatry, finds your practice, sends outreach, you review, an appointment is scheduled — and the patient’s CarePlan updates.
Your provider dashboard
One place for your profile, requests, referrals, messages, locations, insurance and practice team. CarePair only reports activity it can actually measure.
Open provider dashboardCarePair provider dashboard
Profile views
12 new
Appointment requests
4
Referrals
3
Messages
2
- Profile
- Appointment requests
- Referrals
- Messages
- Patient outreach
- Locations
- Insurance
- Services
- Reviews
- Practice team
Claim your profile
Claim your individual provider profile, a whole practice or organization, or a single location — then verify with your work email before editing.
Claim my profileIndividual providers and group practices
A group can manage shared locations, insurance and services while each clinician keeps their own specialty, subspecialty and availability. Nobody is collapsed into one generic listing.
Provider feedback is kept separate from facility and program reviews — a post-placement facility review is never shown as a provider review.
Free provider profile
- Basic verified information
- Claim your profile
- Correct inaccurate information
- Basic CarePair visibility
Enhanced provider profile
- Expanded profile and service detail
- Practice photos and scheduling links
- Referral intake tools and analytics
- Additional locations and team management
Provider pricing is configured separately from facility plans. Talk with us about what fits your practice.
Talk to our team